Core Physical Therapy & Performance LLC understands that your privacy is important to you. We are committed to protecting the privacy of your personally identifiable information as you use this website and interact with our services. This Privacy Policy explains how we collect, use, and safeguard your information. By using this website, you consent to the terms described in the most current version of this Privacy Policy. You should also review our Terms of Use for additional information about your use of this website. “We,” “our,” and “us” refer to Core Physical Therapy & Performance LLC. “You,” “your,” “visitor,” or “user” refers to any individual accessing this site or using our services.
 

Personal and Non-Personal Information
 

This Privacy Policy describes how we handle both personal and non-personal information.
 

Non-Personal Information
 

Non-personal information is data that cannot be used to identify you. When you visit our website to browse services, resources, or general information, we may collect non-personal data such as browser type, device information, IP address, and usage patterns. Because this information does not identify you individually, we may use and share it without restriction to improve website functionality and user experience.
 

Personal Information
 

Personal information identifies you as an individual. This may include your name, email address, phone number, mailing address, date of birth, health information, insurance details, or other information you voluntarily provide.

 

We may collect personal information in several ways, including:
 

• When you fill out contact forms or request appointments

• When you complete patient intake or medical history forms

• When you communicate with us via phone, email, or website

• When you make payments or provide insurance information

• When you subscribe to updates or newsletters
   

Health Information (HIPAA Notice)
 

As a healthcare provider, Core Physical Therapy & Performance LLC may collect and maintain protected health information (PHI). Any medical or health-related information you provide is handled in accordance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable. This information is used solely for treatment, payment, and healthcare operations unless otherwise authorized.
 

Cookies and Tracking Technologies
 

We may use cookies and similar technologies (such as web beacons) to enhance your experience on our website. Cookies are small text files stored on your device that help us recognize returning users, remember preferences, and analyze site usage.
 

These technologies may collect non-personal information such as:
 

• Pages visited

• Time spent on the site

• Browser and device type
   

You can adjust your browser settings to refuse cookies; however, doing so may limit certain website features.

We may also use third-party analytics services (such as website traffic tools) that collect aggregated, anonymous data to help us improve our website and services.
 

How We Use Personal Information
 

Core Physical Therapy & Performance LLC may use your personal information to:
 

• Schedule and manage appointments

• Provide physical therapy and related healthcare services

• Process billing and insurance claims

• Communicate with you regarding appointments, care, or services

• Respond to inquiries and provide customer support

• Improve our services, website, and patient experience

• Comply with legal and regulatory requirements
   

We may also de-identify personal data so it can no longer be linked to you and use it for analytics or operational improvements.
 

Sharing of Personal Information
 

We do not sell or rent your personal information.

We may share your information in the following situations:
 

• With healthcare providers or staff involved in your care

• With third-party service providers (such as billing companies, scheduling platforms, or IT services) who are contractually required to protect your data

• With insurance companies for claims processing

• When required by law, court order, or legal process

• To protect the safety, rights, or property of our patients, staff, or practice
   

All third-party partners are expected to maintain confidentiality and use your information only for authorized purposes.

 

Communications
 

We may contact you via phone, email, or text message to:
 

• Confirm or remind you of appointments

• Provide updates related to your care

• Share relevant practice information
   

You may opt out of non-essential communications at any time, though we may still contact you regarding active care or appointments.
 

Data Security
 

We implement reasonable administrative, technical, and physical safeguards to protect your personal and health information from unauthorized access, misuse, or disclosure. Access to your information is limited to authorized personnel and trusted service providers.
 

Despite these measures, no system can be guaranteed to be completely secure.
 

Links to Other Websites

​

Our website may contain links to third-party websites. Core Physical Therapy & Performance LLC is not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any information.

​

Public Information

​

If our website includes public forums, reviews, or comment sections, any information you share in those areas becomes public. Please avoid posting sensitive or personal information.

​

Accessing or Updating Your Information

​

You may request to access, update, or correct your personal information at any time. You may also request to unsubscribe from communications.

​

To do so, please contact us at:

dinalucchesi@coreptp.com

​

Children’s Privacy
 

We do not knowingly collect personal information from children under the age of 13 without parental consent. If you believe a child has provided information without consent, please contact us so we can remove it.
 

Changes to This Policy
 

Core Physical Therapy & Performance LLC reserves the right to update this Privacy Policy at any time. Changes will be posted on this page, and significant updates may be highlighted on our website.
 

If you have questions about this Privacy Policy or how your information is handled, please contact us at dinalucchesi@coreptp.com